1. What types of facial treatments do you offer?

We offer a diverse range of facial treatments tailored to address various skincare needs. Our services encompass treatments for acne, anti-aging, and more. For a comprehensive understanding of our offerings and to discover the best-suited treatment for your specific concerns, we encourage you to consult with our skincare specialists. Feel free to call us for more details, and embark on a personalized skincare journey with us.

2. Do I need to make an appointment for services at MedicDeno Skin Solutions?

To ensure you receive the best possible service and personalized attention, we highly recommend making an appointment at MedicDeno Skin Solutions. Our commitment to quality means that appointments are in high demand. To secure your preferred time slot, we advise scheduling at least 3 days in advance. This allows us to accommodate your needs and deliver an exceptional skincare experience tailored just for you. Contact us today to book your appointment and embark on a journey to healthier, radiant skin.

3. How do I choose the right facial for my skin type?

Choosing the right facial for your skin type is a personalized journey at MedicDeno Skin Solutions. Our exclusive ERMA-GENESIS® SKIN ANALYSIS SCORING SYSTEM, developed by the renowned European skincare expert 'C.B, Paris,' is the starting point. We understand that each person's skin is unique, and this in-depth analysis ensures a precise understanding of your skin type. Trust our professionals to recommend the most suitable and effective skincare regimen based on the needs of your skin. Experience the expertise that leads to healthier, radiant skin with us.

4. What is the typical duration of a facial treatment at MedicDeno Skin Solutions?

The duration of our facial treatments typically lasts around 2 hours, plus or minus, which includes a thorough consultation. However, please note that the exact duration can vary based on individual skin conditions at the time of the appointment. We strive to provide personalized care, and our experienced skincare specialists will ensure that the treatment is tailored to your specific needs, ensuring a comprehensive and rejuvenating experience.

5. Are your skincare specialists licensed and trained?

Prioritizing your safety and satisfaction, at MedicDeno Skin Solutions, our skincare specialists are not only licensed but also highly trained. Possessing SKM certification recognized by Malaysia, our beauticians have elevated their skills to achieve international recognition from esteemed institutions like CIDESCO or CIBTAC.

Additionally, our experienced physician holds an LCP (Letter of Credentialing and Privileging) recognized by the Ministry of Health Malaysia (MOH). This ensures that you are in the capable hands of professionals meeting stringent standards both nationally and internationally.

Rest assured, our team is dedicated to delivering top-tier skincare services with a commitment to excellence and your well-being.

6. Is there any downtime after facial treatments?

The downtime after facial treatments can vary. For facial treatments without extraction, there is typically no downtime. However, for treatments that involve extraction, we prioritize hygiene by utilizing one-time-use disposable needles. This meticulous approach minimizes the risk of infection. While some individuals may experience minor breakouts or inflammation within 3 to 5 days post-treatment, our skilled skincare specialists ensure a safe and effective process. Your comfort and well-being are our utmost priorities, and we are dedicated to providing transparent information about the potential effects of each treatment.

7. Are your products suitable for sensitive skin?

We understand the importance of catering to sensitive skin. We offer a range of products specifically designed for sensitive skin. However, since individual skin conditions can vary, we encourage you to consult with our skincare specialists. Sharing details about your skin history and current condition will enable us to provide personalized recommendations, ensuring that the products selected are best suited for your unique needs. Your skin's well-being is our priority, and we're here to create a customized approach to address your specific concerns.

8. What products do you use in your treatments?

Our commitment to a global skincare experience is reflected in our diverse range of brands. Explore excellence with Chritians Breton from Paris, Heliabrine from Monaco, Fusion Scientific, and our signature brand, MedicDeno. Our journey continues with French sophistication, Mediterranean innovation, New Zealand purity, and the advanced science of Korea, Japan, and Taiwan. With an unwavering dedication to quality, our manufacturers hold ISO and GMP certifications. Notably, our MedicDeno brand features formulations inspired by the purity of New Zealand for an exceptional skincare journey at MedicDeno Skin Solutions. Rest assured that the products we use are all notified by the NPRA (National Pharmaceutical Regulatory Agency) under the Ministry of Health Malaysia, ensuring compliance with stringent regulatory standards for your safety and well-being.

9. How frequently should I get a facial?

The frequency of facial treatments depends on your unique skin condition and concerns. For personalized guidance, we recommend consulting with our skincare specialists who can assess your individual needs and provide tailored recommendations for an optimal skincare routine.

10. What are the pricing options for your skincare services, and do you offer a first-trial option or packages for multiple sessions?

Our ala carte facial treatments range from RM 250 to RM 960. If you're interested in a first-trial experience, it starts from RM 120. For package details and personalized consultations, please feel free to consult with us.


Welcome to Reina

Step into a true oasis of digital beauty we devised for your new beauty center, resort or spa website.

Monday to Friday 10:00am – 5:00pm
Saturday Closed
Sunday Closed